Elevate client experiences 100% from home as a Remote Client Support Specialist. Engage with multiple clients daily while utilizing strong communication skills to represent their best interests. In this full-time role, you will assist existing and prospective clients, ensuring they receive exceptional service and product knowledge. Key responsibilities include managing customer phone calls, explaining individualized policies, and distributing enrollment materials. Stay informed on recent products by collaborating closely with management teams. Key Responsibilities:

- Distribute benefit enrollment materials and confirm eligibility
- Dispatch and handle incoming customer phone calls
- Accept and return customer calls for assistance
- Respond to client requests for coverages effectively
- Create individualized policies via the Needs Analysis system

Requirements:

- Strong communication and customer service skills
- Self-driven and enthusiastic mindset
- Ability to work independently from home
- Previous experience in client support is a plus
- Commitment to staying updated on products and policies

Leverage your client relations expertise to deliver outstanding support in this remote role. #J-18808-Ljbffr

📌 Remote Client Support Specialist (Montreal)
🏢 GL
📍 Montreal