Catering to a variety of indoor and outdoor options for customers to create their own oasis at home. We love the clients that come in and we love creating their own personal spaces with them.
Our teams from the ground up, are enthusiastic, passionate, professionals, that are committed to building long term relationships with teammates, clients, and communities.
Are you a passionate, creative, professional with self starter and excellent communication skills? This position is responsible for leading, coaching, and driving store sales by motivating a team and working directly with employees and customers to provide an amazing service experience. A small business mindset and entrepreneurial spirit are some of the key ingredients for a successful role within Dot Furniture.
This is one of our top-volume stores, generating up to $2 million in sales in a year. This store requires a seasoned retail manager. This is a salary and 1.5% of store sales in commission so being sales driven is key.
Coaching your Team
Coach, mentor, and train Dot Ambassadors to assist customers, answer questions, structure quotes, and/or payments.
Compliance and consistent execution of company policies and procedures.
Facilitate sales training for continued growth.
Execute the Dot Furniture training programs through Dot University and assist all Dot Ambassadors in product knowledge and compliance training.
Hold daily huddles and or weekly sales meetings with sales staff.
Relationship Management
Create a customer focused environment and continuously strive to improve the customer experience.
Ensure proper follow up of all potential buyers by developing, implementing, and monitoring a customer management system.
Establish and maintain standards for delivery to customers.
Manage customer escalations and disputes as necessary.
Prospects commercial accounts designed to drive sales.
Administrative




Create and maintain visual displays in the store.
Maintain accurate inventory levels and oversee inventory movement.
Maintain accurate store warehousing activities, dispatches, and paperwork.
Hire and manage proper staffing according to store and seasonal requirements.
Control store costs, including wage expenses, inventory, and daily expenses.
Implementation, maintenance, and organization of store daily housekeeping.
Manage internal and external email and phone communication.
Experience in retail sales is an asset.
Excellent interpersonal, communication (verbal & written English) and customer service skills.
Excellent coaching and mentoring skills.
Knowledgeable in a sales environment, and management of a sales system (POS).
Ability to build and motivate long-lasting and trusting teams and customer relationships.
Love for home decor an asset
English a must , Italian an asset for this area.
In addition to an exciting environment that rewards the entrepreneurial spirit, we offer excellent pay plans, benefits packages for full time employees, professional training and development, and advancement opportunities throughout our organization, such as:
Incentives/bonuses for sales growth.
Comprehensive Health, Dental and Life Insurance.
On site parking.
If you are passionate, customer focused, and thrive in a team environment, we encourage you to apply. We thank all applicants for their interest in Dot Furniture - please note due to the volume of applicants, only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Dental care
Employee assistance program
Flexible schedule
Life insurance
On-site parking
Store discount
Adaptable language requirement:
~ French not required

8 hour shift

- Day shift
- Evening shift
- Monday to Friday
- What is the highest store volume you have managed ?

What is the highest sale that you have ever processed ?
retail management: sales:

📌 Full Time Retail Store Manager (Vaughan)
🏢 DOT Furniture
📍 Vaughan