Guest Services Manager (Full Time) (Salmon Arm)

Guest Services Manager (Full Time) (Salmon Arm)

20 Oct
|
Prestige Hotels & Resorts
|
Salmon Arm

20 Oct

Prestige Hotels & Resorts

Salmon Arm

Service First Attitude? Prestige Harbourfront Resort in Salmon Arm, BC currently has an opportunity for a permanent full-time Rooms Division Supervisor.
Reporting to the General Manager, the Rooms Division Supervisor will provide shoulder-to-shoulder supervision of the guest services and housekeeping teams to ensure that all guests are treated in an outstanding manner.
We are more than a hotel chain. C.'s finest family-owned chain of resorts, hotels, and inns. Delivering superior guest experiences with a personal touch, hard work, and kindness is at the forefront of our company values.
Be a part of a company that wants to make a difference in BC communities (visit our website to read about our love for JoeAnna's House and our Go Green Program)
Competitive hourly wage based on your experience ($20 - $21 per hour)
Retirement savings contributions upon enrollment
Restaurant and hotel discounts
Provide supervision of Guest Service Agents and Night Auditors, including allocation of duties and follow-up to completion of tasks
Provide supervision of Room Attendants, including room inspection
Assist the General Manager with scheduling
Provide training of Guest Service Agents,



Night Auditors, and Room Attendants
Assist the General Manager with recruitment
Assist the General Manager with regular front desk and housekeeping meetings
Order supplies and materials as necessary
Assist the General Manager with Accounts Receivable, including company credit applications, invoicing, and collections
Complete other duties as assigned by the General Manager
Previous front desk or housekeeping experience
Commitment to delivering a high level of customer service and a focus on building customer loyalty
The ability to manage multiple tasks simultaneously
The ability to relate to the public in a friendly and professional manner
Strong time management skills and ability to work well under pressure
Effective in all Microsoft Office applications and in Property Management Systems
Job Types: Full-time, Permanent
Pay: $20.00-$21.00 per hour
Dental care
Discounted or free food
Life insurance
Flexible language requirement:
~ French not required

Holidays
Monday to Friday

📌 Guest Services Manager (Full Time) (Salmon Arm)
🏢 Prestige Hotels & Resorts
📍 Salmon Arm

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