Event and Fine Dining Operations Manager

Full-time

Language Requirements: Bilingual (English and French)

The House of Commons Administration delivers outstanding services to Members of Parliament and their employees in support of parliamentary democracy. We leverage diversity in all its forms and recognize that everyone has valuable contributions to make and the potential for individual growth. The House of Commons’ Parliamentary Precinct Operations is currently looking to staff the Event and Fine Dining Operations Manager position.

In this role, you will be responsible for managing parliamentary fine dining, catering, and special event operations, ensuring exceptional service delivery, high-quality guest experiences, and the successful execution of dining and hospitality services across all assigned venues and functions. You will lead a team of approximately 50 employees and oversee the day-to-day delivery of hospitality services across multiple dining, catering, and event operations, supporting official parliamentary and protocol functions and providing service to Members of Parliament, parliamentary stakeholders, dignitaries, international delegations, and other distinguished guests.

Due to the operational nature of the role and the need to support parliamentary business and official functions, you may be required to work irregular hours, including evenings, weekends, and overtime.

Top Reasons to Join the Food Services team:

This is an exciting opportunity to lead a well-established team within Food Services and play a key role in delivering hospitality services that support Parliament. Completion of post-secondary education in Hospitality Management, Hotel and Restaurant Management, Event Management, or a related field OR an acceptable combination of education, training and extensive relevant experiences;





Food Safety Certification;

Knowledge of financial administration, budgeting, operational cost control, revenue monitoring, and event costing practices;

Experience managing fine dining, catering, banquet, hospitality, or food service operations in a complex, high-profile workplace, including responsibility for service standards, workforce scheduling, labour allocation, and operational performance;

Experience supervising operational teams, coordinating service delivery, and managing staff performance in fast-paced hospitality environments;

Experience planning and coordinating events, receptions, banquets, VIP functions, or other large-scale activities involving multiple stakeholders and operational requirements;

Experience managing client relationships, resolving escalated service issues, and ensuring a high standard of customer service;

Experience managing reservations systems, event coordination processes, inventory controls, and operational logistics within hospitality or catering operations;

Experience ensuring compliance with food safety, HACCP, workplace health and safety, and alcohol service standards;

Asset:

Sommelier, wine, protocol, or hospitality certifications.

If you have an accommodation request, require material in an accessible format, or need additional support with the application process, please contact Recruitment and Selection Services at View email address on apply.j-vers.com .

Each bilingual position is assigned a linguistic profile that identifies the level of second language proficiency for reading comprehension, written expression and oral interaction required. Once the closing date has passed, these documents will no longer be available.

Qualified candidates may be considered for future vacancies for this role or for other similar and/or related roles on an indeterminate and/or fixed term basis.

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📌 Director of Event Planning and Operations (Ottawa)
🏢 House of Commons
📍 Ottawa