The F&B; Coordinator provides administrative support to the F&B; management team and contributes to the smooth operation and productive management of various outlets.

RESPONSIBILITIES:

- Respond to all guest comments and reviews posted on various online platforms (TripAdvisor, OpenTable, Facebook, etc.).
- Respond to all information requests received through the “info@” email accounts of each outlet.
- Develop and update menus using iMenuPro.
- Update and maintain sales tracking information for each outlet.
- Draft communications for Food & Beverage employees and ensure the continuous updating of departmental notice boards.
- Provide support and assist with the implementation and follow-up of new policies and procedures.
- Respond to group reservation inquiries and coordinate the management of these bookings.
- Participate in the monthly inventory process, including counting, reconciliation, and reporting.
- Coordinate and organize photoshoots, including scheduling and logistics.
- Place orders for operational supplies and process invoices upon receipt.




- Assist with the administrative onboarding of new team members, including documentation and orientation preparation.
- Support payroll preparation by ensuring employee information and records are accurate and up to date.
- Maintain organized records and assist with various administrative tasks as required.
- Perform any other duties required in support of the three outlet directors and the Director of Food & Beverage.

QUALIFICATIONS:

- 1 to 2 years of experience in a similar role (asset).
- Education in Restaurant, Hospitality, or Food & Beverage Management (asset).
- Strong customer service orientation.
- High level of accuracy and attention to detail.
- Ability to work independently and demonstrate initiative.
- Availability to work daytime shifts and weekends.
- Strong knowledge of Microsoft Office Suite applications.
- Excellent verbal and written communication skills in both French and English.

#J-18808-Ljbffr

📌 Food and Beverage Coordinator - Cocotte and Carletto (Ottawa)
🏢 Gray Collection
📍 Ottawa