Enhance system performance and troubleshooting expertise as a Technical Support Specialist in Toronto, Canada. Collaborate with internal teams and provide support for complex technical issues, ensuring productive operations. In this role, you will address escalated technical issues from L1 support.

A minimum of three years in system support, paired with a solid grasp of MySQL, Linux, and Java, is essential. You'll also prepare documentation, conduct training, and work closely with R&D; departments to resolve root causes of challenges. Key Responsibilities:
Troubleshoot complex technical issues and escalate when necessary
Document solutions and update the team knowledge base
Collaborate on system upgrades and enhancements
Train L1 teams and customers on technical processes
Analyze and resolve performance bottlenecks Requirements:
Bachelor's in Computer Science or related field
3+ years in system support with WMS experience
Proficient in MySQL database and SQL optimization
Robust Linux OS knowledge and Shell scripting
Solid Java programming foundation for application analysis Utilize your expertise in system diagnostics and problem-solving to drive success in this vital technical support role.

📌 Technical Support Specialist For Systems Toronto
🏢 Geek+
📍 Toronto