Night Auditor Hotel Guest Services Ottawa (Canada)

Night Auditor Hotel Guest Services Ottawa (Canada)

20 Oct
|
InnVest Hotels
|
Canada

20 Oct

InnVest Hotels

Canada

Become the Night Auditor at InnVest Hotels, overseeing daily transaction reconciliation and delivering exceptional overnight guest services. This pivotal role handles guest check-ins, account settlements, and issue resolution during late hours.

As a Night Auditor, you will blend accounting tasks with customer service excellence. Your responsibilities include registering guests, processing payments, and balancing charges across all departments. You will also run nightly processing sequences and maintain accurate records for smooth operations.

Key Responsibilities:
Provide exceptional customer service and exceed guest expectations
Register and check out guests, handling payments accurately
Verify and balance daily charges to customer accounts




Process nightly computer functions and audit income postings
Address and resolve guest complaints efficiently

Requirements:
Previous front office or accounting experience
Proficient in Microsoft Word, Excel, and network systems
Robust analytical and communication skills
Ability to multitask and prioritize under deadlines
High School diploma or equivalent required

Embrace a role that combines client interaction with key accounting functions at InnVest Hotels.
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📌 Night Auditor Hotel Guest Services Ottawa (Canada)
🏢 InnVest Hotels
📍 Canada

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