Take on a agile role as a Remote Technical Account Manager at Kinaxis, supporting major clients in the UK and Ireland. Focus on delivering technical excellence and optimizing customer value. In this pivotal position, you will act as a technical advisor, developing expertise in client settings and leading initiatives to improve their operational performance. By partnering with various internal teams, you will address complex issues and enhance solution usage, ultimately guiding your clients to success. Key Responsibilities:
Serve as the main technical contact for strategic clients
Gain expertise in business processes and solution architectures
Conduct technical assessments and improvement initiatives
Resolve technical challenges through root cause analysis
Collaborate with internal teams to drive effective outcomes
Requirements:
Bachelor’s degree in Computer Science or related fields
Minimum 7 years in customer-facing technical roles
3+ years working with Kinaxis Maestro solutions
Robust analytical and problem-solving abilities
Excellent communication skills for diverse technical audiences
Utilize your technical skills to empower clients and support their success while working remotely with Kinaxis. #J-18808-Ljbffr