Overview

Languages

English

Education

• Secondary (high) school graduation certificate


• or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Private sector


• General office

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas


• Provide basic information to clients and the public


• Obtain and process information required to provide customer service


• Operate switchboard or telephone system


• Order office supplies


• Record and relay information


• Schedule and confirm appointments


• Send invoices


• Maintain work records and logs


• Receive and issue payments


• Perform clerical duties, such as filing and sorting and distributing mail


• Answer telephone and relay telephone calls and messages


• Calculate billing charges


• Monitor mobile radio or telephone


• Provide directory assistance


• Relay service to persons with disabilities


• Perform data entry


• Provide customer service


• Perform basic bookkeeping tasks

Experience and specialization

Computer and technology knowledge

• Word processing software


• MS Office


• Social Media


• Presentation software


• Electronic mail


• Spreadsheet


• MS Excel


• MS Outlook


• MS Windows

Additional information

Security and safety

• Basic security clearance


• Criminal record check

Work conditions and physical capabilities

• Ability to work independently


• Fast-paced environment


• Work under pressure


• Tight deadlines


• Repetitive tasks


• Attention to detail


• Sitting


• Combination of sitting, standing, walking

Personal suitability

• Efficient interpersonal skills


• Excellent oral communication


• Excellent written communication


• Flexibility


• Organized


• Reliability


• Team player


• Ability to multitask


• Time management


• Maturity

Benefits

Other advantages

• Free parking available


• Learning/training paid by employer


• On-site amenities