20 Oct
|
TCAT Div of Toromont Industries
|
Timmins
20 Oct
TCAT Div of Toromont Industries
Timmins
Join Toromont Cat as a Shop Service Advisor in Timmins. Lead repair scheduling and ensure effective communication with customers throughout the service cycle, driving quality outcomes. This full time, permanent role demands a minimum of 5 years in service operations and adds significant value by acting as the technical point of contact for customers.
Collaborate closely with the Supervisor and Coordinator to maintain accurate quotes, timelines, and WIP processing to enhance customer satisfaction and service efficiency. Key Responsibilities:
Provide technical direction for equipment repair scheduling
Communicate effectively with customers during service cycles
Prepare quotes and validate warranty coverages
Schedule service work and update the service scheduler
Coordinate purchase activities and invoice processing Requirements:
Post-secondary education required
Minimum 5 years' experience in service operations
Proficient in handling customer information and service resources
Capable of performing pre-visit diagnostics
Understanding of health and safety policies Bring your expertise in service operations to Toromont Cat as a Shop Service Advisor and support exemplary customer service.
📌 Shop Service Advisor At Toromont Cat Timmins
🏢 TCAT Div of Toromont Industries
📍 Timmins