Drive technical excellence as a Senior Technical Support Specialist for Konica Minolta's industrial print systems, focusing on advanced issue resolution and national training. This role demands deep technical expertise and leadership in service continuity. In this senior-level position, you will be the national escalation leader and a subject matter expert for complex industrial print issues.

You'll provide authoritative technical guidance, support national strategies, and engage with customers and service organizations. This role requires both onsite and remote troubleshooting to minimize downtime and ensure high-quality service outcomes. Key Responsibilities:
Resolve complex technical issues to reduce customer downtime




Provide expertise for industrial print installation and maintenance
Manage call monitoring and escalation process end-to-end
Deliver national technical training programs
Drive continuous improvement initiatives through technical insights Requirements:
Extensive experience in industrial print technology
Proven ability in technical leadership and training
Robust problem-solving and communication skills
National travel may be required
Ability to diagnose and document technical issues effectively Elevate your career with hands-on technical leadership and impactful training at Konica Minolta.

📌 Senior Technical Support Specialist Industrial Print Mississauga
🏢 Konica Minolta Business Solutions Canada
📍 Mississauga