Questrade Financial Group seeks a highly skilled Senior Client Support Specialist focused on digital derivatives and assets. Utilize your expertise to resolve client inquiries in a hybrid setting.You will act as the technical authority for advanced market instruments while ensuring smooth operations in trade execution and asset custody. With a strong background in crypto or fintech operations, you'll enhance the client experience by ensuring first contact resolution.Key Responsibilities:Act as a high-tier point of contact for complex inquiriesInvestigate trade execution and pricing anomaliesManage reconciliations between core and third-party reportsAnalyze blockchain data for effective troubleshootingContribute to risk compliance and process improvementRequirements:Minimum 1-2 years in fintech or regulated trading rolesDegree or diploma in relevant fields like IT or FinanceUnderstanding of derivative mechanics and market dynamicsComfortable with financial SaaS environments and dashboardsStrong attention to detail and composure under stressEmpower clients by using your deep knowledge at Questrade Financial Group.

📌 Elevated Support Senior Specialist (Toronto)
🏢 Airbnb
📍 Toronto