Enhance customer interactions and boost team performance as a Retail Experience Lead. Oversee store operations while providing exceptional service and team guidance. In this role, you'll manage opening and closing duties and supervise retail staff during shifts.

Your leadership will ensure a high standard of service, assisting cashiers and resolving customer inquiries effectively. You’ll also maintain the store appearance in line with company standards while acting as a resource for team education and compliance. Key Responsibilities:
Open and close the retail store efficiently
Greet and assist customers attentively
Deliver high customer service and build relationships
Train team members for ongoing education
Address customer complaints professionally Requirements:
Minimum 2 years retail experience
High school diploma or GED required
Robust communication and conflict resolution skills
Familiarity with cash management processes
Transparent criminal record and provincial certification Lead your team to excellence in customer service while fulfilling operational responsibilities.

📌 Retail Experience Lead Customer Focused Brampton
🏢 The Cannabis Guys
📍 Brampton