We are looking for a Customer Service Representative for our client who is a manufacturer, supplier and distributer of inks. If you are detail oriented and interested in learning all about the ink industry, this is the perfect role for you!

What you’ll do:
First line of customer service for all customer inquiries and orders
Effectively prioritize key tasks while managing a fast-paced work setting
Enter orders provided by customers efficiently and accurately
Coordinate with Production / Logistics to ensure required service levels of our customers are met or exceeded
Work with sales team to ensure accurate pricing
Communicate and coordinate with mobile and off-site technicians to ensure orders are entered and shipped as required
Communicate with customers to address any concerns they might have with pricing, invoicing,



shipments, orders etc.
Enter consignment counts and billing as required
Ensure invoicing is completed and dispatched to customers in a timely fashion
Other duties as required

Qualifications:
Motivated, self-starter with a sound work ethic
Excellent customer service skills
Solid computer skills
Excellent communication skills are a must have
Able to multi-task
Proficient with Microsoft Office Suite
Experience with SAP would be a benefit

Benefits:
RRSP plan with company match
Extended healthcare perks
Dental care and vision care
Life insurance
On-site parking

📌 Customer Service Representative Brampton
🏢 Elite Personnel
📍 Brampton