Enhance workflows and data accuracy as a Remote Customer Success Operations Specialist, focusing on CRM management and SaaS environments. Utilize your expertise to drive operational improvements and support teams effectively. We're seeking a seasoned skilled with over 4 years in Sales, Revenue, or Customer Success Operations. Your role will involve configuring CRM platforms like Salesforce or HubSpot, managing revenue tools, and optimizing workflows. You'll maintain data accuracy, create documentation, and address any operational challenges. Key Responsibilities:
Configure Salesforce, HubSpot, or similar CRM platforms
Manage quoting, billing, ticketing, and project management tools
Build and optimize sales and customer workflows
Maintain accurate data and comprehensive reporting
Identify and troubleshoot operational challenges

Requirements:
Minimum 4 years in Customer Success or Revenue Operations
Experience in hands-on CRM configuration
Familiarity with two revenue-related tools outside CRM
Robust problem-solving abilities with operational judgment
Excellent communication skills in both written and verbal

Leverage your experience in CRM and operations to drive success in remote settings. #J-18808-Ljbffr

📌 Remote Customer Success Operations Specialist Montreal (Canada)
🏢 YO AI Labs
📍 Canada