Join Juniper Square as a Customer Support Specialist to support private equity clients with exceptional technical assistance. Enhance your troubleshooting skills while contributing to a team-oriented team culture. As a vital member of the customer support team, you will deliver outstanding solutions across various communication channels while celebrating your passion for technology and customer success. This role is perfect for individuals aiming to grow their careers in Customer Success, Technical Consulting, or Sales through strong B2B relationships. Key Responsibilities:
Provide technical assistance via phone, email, and chat
Become an expert in Juniper Square's software and private markets
Build valuable relationships with B2B customers
Collaborate with Customer Success Managers and engineers
Share feedback to inform product development

Requirements:
Bachelor’s degree in a related field
2+ years of skilled experience in customer support
Strong written and verbal communication skills
Demonstrate problem-solving and analytical abilities
Solid technical aptitude and willingness to learn

Elevate your career and build your skills in customer support at Juniper Square. #J-18808-Ljbffr

📌 Customer Support Specialist At Juniper Square Ottawa
🏢 Role Hound
📍 Ottawa