Director Of Technical Service (Vancouver)

Director Of Technical Service (Vancouver)

20 Oct
|
Jetson Home
|
Vancouver

20 Oct

Jetson Home

Vancouver

Our mission at Quandri is to transform insurance into a trusted and delightful experience using AI. We are building the AI operating system for North America’s best insurance agencies and brokerages.For the first time ever, we have the technology to fundamentally change how insurance operates, and the stakes are human. Better insurance means families protected from harm, businesses able to take risks, and communities more resilient when the worst happens. For insurance practitioners, the ability to deliver this level of service finally becomes possible.What we do Quandri brings deeply specific, vertically-focused AI to the industry’s most critical stakeholders:insurance agencies and brokerages.Agents are the lifeblood of the industry, the place where most property and casualty insurance is sold and serviced. Yet operating an agency is harder than ever. Peak product complexity, accelerating consolidation, a deepening talent crisis, and the AI revolution are all reshaping how agencies work.Quandri sits at the cutting edge of this shift, rebuilding how agencies operate one workflow at a time. We pair a deep understanding of insurance processes, systems, and data with serious technical capability and proprietary models, so the transformation is tangible and operational rather than aspirational.We’re making insurance better for policyholders, while helping insurance brokerages deliver a better client service, grow faster, and harness AI so that they control the future of insurance distribution.You’ll join a fast-moving team with real ownership, direct access to leadership, and a genuine hand in shaping the company's next chapter.We are headquartered in beautiful Vancouver, BC, backed by leading US and Canadian investors,



and the recognition has followed:’s Top Canadian Startups in 2024 & 2025CB Insights’ Insurtech 50 and Fintech 100The Globe and Mail’s Top Growing Companies in Canada.About the Role: Quandri is looking for a Director of Revenue Operations to own the systems, processes, and analytics that keep our go-to-market engine running. This role sits at the center of Sales, Business Development, Customer Success, Implementation, and Finance — designing the territory plans, tooling, and processes those teams rely on, and turning data from our GTM tech stack into decisions leadership can act on. It is a hands‑on, high‑ownership role for someone who is equally comfortable deep in Hub Spot's system and in a room with sales leadership shaping next quarter's territory plan.What you’ll do: AI-Enabled OperationsIdentify and implement opportunities to use AI tools, to streamline Rev Ops workflows, documentation, reporting, and process design.Champion practical AI adoption across GTM teams, building repeatable, well‑documented workflows rather than one-off use cases.Own administration, configuration, and optimization of the GTM tech stack, with Hub Spot as the system of record for the GTM teams.Manage the dialing and sales‑engagement stack (e.G., Nooks Dialer), including setup, integrations, and troubleshooting.Coordinate with the Product team on Linear as needed to keep GTM‑related requests, feedback loops, and issue tracking connected to Product/Engineering workflows.Evaluate, implement, and integrate recent tools as the GTM stack grows, maintaining a coherent, well‑documented tech ecosystem and clean data flow between systems.Process & Systems Architecture DesignDesign and document scalable processes and workflows for BDRs,

📌 Director Of Technical Service (Vancouver)
🏢 Jetson Home
📍 Vancouver

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