Enhance your technical career with Ericsson in Ottawa, Ontario as a Support Professional. This role involves troubleshooting complex cloud and infrastructure issues for North American clients. Ericsson is actively seeking a Support Professional to join its Ottawa team. You will leverage your expertise in Linux, OpenStack, and cloud solutions to diagnose customer-reported issues effectively. This role entails mentoring new team members and contributing to a team-oriented work setting focused on cutting-edge problem-solving. Key Responsibilities:
Diagnose and troubleshoot customer cloud and infrastructure issues
Maintain Ericsson Cloud products on Linux and OpenStack
Manage workloads using Docker and Kubernetes, including OpenShift
Operate data center network infrastructure and load balancers
Automate operations using Bash, Python, and Ansible scripts

Requirements:
Bachelor’s degree in Engineering or related field
8+ years in support services and operations
10+ years of cloud technology expertise
Strong background in networking and monitoring tools
Excellent communication and mentoring abilities

Bring your problem-solving skills and cloud expertise to Ericsson’s dynamic team in Ottawa. #J-18808-Ljbffr

📌 Support Professional At Ericsson Ottawa (Canada)
🏢 Ericsson
📍 Canada