Quality Specialist For Customer Advocacy Châteauguay

Quality Specialist For Customer Advocacy Châteauguay

20 Oct
|
CMP Advanced Mechanical Solutions
|
Châteauguay

20 Oct

CMP Advanced Mechanical Solutions

Châteauguay

Enhance product quality at our organization as a Quality Specialist. You'll leverage technical skills and communication to address customer complaints and drive improvements across processes. This role requires a Bachelor’s degree in engineering or a related field, plus a minimum of two years in quality assurance.

You will inspect products, manage RMAs, and facilitate corrective actions, ensuring customer needs are always met. A continuous improvement mindset and expertise in communication are essential for success in this rapid-paced setting. Key Responsibilities:
Inspect and monitor product quality consistently
Manage RMAs from initiation to closure
Organize internal containment and corrective actions
Communicate effectively with customers on quality concerns
Support inspections and reworks for RMAs Requirements:
Bachelor’s degree or equivalent experience
At least two years of quality assurance experience
Proficiency in inspection tools and Microsoft Office
Adaptable to work extra hours when needed
Bilingual in French and English Utilize your quality assurance expertise to elevate customer satisfaction and product excellence effectively.

📌 Quality Specialist For Customer Advocacy Châteauguay
🏢 CMP Advanced Mechanical Solutions
📍 Châteauguay

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