Elevate your career as a Claims Service Representative with Northbridge Financial. Deliver exceptional customer service while managing inquiries and setting up current claims in a hybrid model.
In this role, you will be the front line for customer support, responding to inquiries and working closely with Claims Adjusters. You will need to demonstrate robust problem-solving skills, manage busy days, and ensure a premium customer experience. Your attention to detail and technical proficiency in systems will be pivotal for success.
Key Responsibilities:
• Manage incoming inquiry calls and set up new claims
• Provide timely support to Claims Adjusters via phone
• Maintain high data quality and service levels




• Troubleshoot issues efficiently for customers
• Deliver outstanding customer service in all interactions
Requirements:
• Post-Secondary Education in Insurance or related field
• Minimum 2 years in customer service or call center
• Experience with multiple systems simultaneously
• Solid MS Office Suite skills
• Working towards CIP designation is a plus
Embrace a customer-focused role where your skills will shine while supporting Northbridge’s mission.
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📌 Claims Service Representative At Northbridge Toronto
🏢 Northbridge Financial Corporation (NBFC)
📍 Toronto