Elevate your IT career with Lifemark Health Group as an IT Field Services Technician in Ottawa, Ontario. Provide Tier 2 support and manage helpdesk tickets while traveling to various clinics in the region. In this role, you will report to the Senior Manager of IT Field Operations and be responsible for in office and remote technical support for Windows and macOS devices. Key skills include customer service experience, technical expertise, and bilingual proficiency in English and French. You will help maintain documentation, manage IT equipment procurement, and set up current systems. Key Responsibilities:
Manage daily helpdesk tickets and support requests
Provide Tier 2 support for Windows and macOS devices




Maintain documentation of IT infrastructure and support
Setup and install recent IT systems and equipment
Travel throughout Ottawa and Gatineau regions

Requirements:
Solid customer service and IT field support experience
Bilingual proficiency in English and French
Knowledge of Microsoft Active Directory and VoIP systems
Experience with hardware repair for Windows/Mac
Valid drivers license and reliable vehicle

Bring your technical skills and customer service acumen to Lifemark Health Group as an IT Field Services Technician. #J-18808-Ljbffr

📌 It Field Services Technician Ottawa
🏢 Lifemark
📍 Ottawa