Lead Hydro One’s Distribution Settlements team in Toronto, ON, ensuring accuracy in billing and compliance with regulations. Deliver exceptional service while developing optimized settlement processes. In this managerial role, you'll guide the delivery team in achieving customer satisfaction through effective billing and settlements practices.
You will support the Director, Meter-to-Bill, in meeting corporate objectives and compliance with relevant regulations. Your leadership will be pivotal in implementing creative processes that enhance operational efficiency and service integrity. Key Responsibilities:
Lead the Transmission and Distribution settlements delivery team
Manage relationships with stakeholders for productive billing processes
Develop and optimize settlement procedures for cost efficiency
Implement analytics solutions to improve billing performance
Prepare documentation for regulatory submissions Requirements:
In-depth knowledge of OEB and IESO regulations
Experience in billing and settlement operations
Solid communication skills both orally and in writing
Leadership experience with technical teams
Familiarity with SAP and meter solutions Maximize billing integrity and customer satisfaction in your role at Hydro One.
📌 Manager Distribution Settlements At Hydro One Toronto
🏢 Hydroone
📍 Toronto
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