Embrace a rewarding role as a Front Desk Customer Service Agent at Starwood Hotels. Make a lasting impression through thoughtful service at our luxury properties.Join Starwood Hotels as a Front Desk Customer Service Agent, where your role is vital in shaping the guest experience. With at least one year of experience in hotel operations or customer service, your abilities to communicate and engage with guests will enhance their stay. This position requires working various shifts, including nights, to ensure optimal service.Key Responsibilities:
Conduct effective check-in and check-out processes
Manage guest inquiries and provide accurate information
Collaborate with the Front Office team for seamless operations
Keep track of room availability and reservations
Enhance guest satisfaction through personalized serviceRequirements:
Minimum of 1 year in customer service or hotel operations
Solid multitasking and organizational skills
Willingness to work rotating night shifts
Experience in using hotel management systems
Proficient in a second language is advantageousJoin Starwood Hotels and deliver exceptional guest service as part of our esteemed Front Office team.#J-18808-Ljbffr
📌 Front Desk Customer Service Role At Starwood Calgary
🏢 Starwood Hotels
📍 Calgary
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