Elevate your customer service career with ICBC as a Claims Contact Representative! This hybrid role engages you in providing essential claim information and assistance right from the start.ICBC seeks a driven individual to thrive in its Claims Contact Centre. As a Claims Contact Representative, you'll deliver precise information on new and existing claims, ensuring customer care and compliance. Strong communication, multitasking, and analytical skills are essential, along with a team-oriented mindset to succeed in a fast-paced environment.Key Responsibilities:- Provide clients with claim status and documentation information- Conduct initial claim file documentation with accuracy- Handle inquiries effectively while multitasking- Collaborate within a team to achieve customer satisfaction- Maintain call center standards through communication expertiseRequirements:- Proven customer service experience- Call center background preferred- Strong analytical and organizational skills- Ability to thrive in a busy, hybrid work setting- Flexibility for training in-office and transitioning to remoteMake a valuable impact at ICBC in this dynamic customer-facing role!#J-18808-Ljbffr

📌 Claims Contact Representative - $51,287.6 - $55,073.2 A Year (Winnipeg)
🏢 ICBC
📍 Winnipeg