20 Oct
|
Jobgether
|
Varennes
20 Oct
Jobgether
Varennes
Become a vital part of Ververica as a Technical Support Engineer, engaging in remote work with cloud solutions and Apache Flink. Your expertise will support customers like Netflix and Amazon in maintaining their real-time data pipelines.As a Technical Support Engineer, you will troubleshoot technical issues on Kubernetes and Flink while collaborating with engineers to resolve real production problems. Your role will require a blend of problem-solving skills and cloud technology knowledge,
benefiting clients who depend on uninterrupted service.Key Responsibilities:- Serve as the primary technical point of contact for customers- Diagnose issues within Kubernetes and Flink environments- Reproduce complex problems with attention to detail- Document and escalate cases to Engineering for improvements- Create knowledge base articles for customer supportRequirements:- 2+ years in technical support or similar role- Strong knowledge of cloud platforms: AWS, Azure, or Google Cloud- Experience with Kubernetes and container technologies- Excellent problem-solving and analytical capabilities- Customer-focused mindset with transparent communication skillsElevate your technical expertise in cloud-based products and support real-time data solutions with Ververica.#J-18808-Ljbffr
📌 Cloud Support Engineer - Ai-Driven, Remote-First Ownership - Remote (Varennes)
🏢 Jobgether
📍 Varennes