REPORTS TO: AQUATICS COODINATOR/RECREATION MANAGER

SUPERVISES: NONE

SUMMARY: Reporting to the Recreation Manager and the Aquatics Coordinator, the Front Desk/Cashier is responsible for the skilled operation of the reception area of the Multi-Purpose Facility. This person will accept admissions, maintain security of the public foyer areas, and ensure a high level of customer service.

MAJOR RESPONSIBILITIES
Respondtopublicinquiries
Provideinformationregardingfacilityprogramsandservices
Answer telephoneandserveasreceptionformulti-purposefacility
Includingrecreationoffice
Pool
Receiveand record cash for admissions,rentals,programsessions and resale items inaccordancewith policy and procedure
Cashoutatendofshift
Preparecashsheets
Reportanycashorinventorydiscrepanciestopoolclerkimmediately
Maintainbookingregistrationandrentalsystems
Accept bookings and registrations and advise senior guard and aquatic coordinator
maintain security of foyer area and control access to change rooms and washrooms
Report any disturbances or loitering concerns to senior guard, aquatic coordinator or police
Notify patronsregardingexpiring passes, upcomingprogramsand rentals
Calland/orleavemessagesoutstandingfromdayshift
Maintain"goodsforresale"system




Ensureproperitemsarebeingsoldinperfectmind
Recordincident,accident,andinjuryreports
Maintaincleanlinessofworkareaandspecifiedareasoffacility
Setupmeetingroomsforrentalsandcleanupafterward
Monitorandcleanpublicwashroomsandfoyerareaduringshift
Provide custodial services of sweeping,wiping down surfaces, removal of garbage, cleaning window/door glass as scheduled
Checkfrontwalksforsafetyandtidiness
Vacuumruginofficeareasasscheduled
Advisesupervisorofsuppliesneeded
Refertofrontdeskmaintenancesheetsschedule
Followfrontdeskmaintenancesheetschedule
Adviseaquaticcoordinatoroffacilitymaintenancerequired
Maintain and keep current filing systemfor forms,logs, correspondence and reports
Ensureallfilesarebeingfiledinoneplaceandkeptorganized
Providerecommendations to supervisorregardingcash handling, inventory,invoicing,andbookingpoliciesandprocedures
Befamiliarwithandadheretoallpoliciesandprocedures
Attendmeetingsandtrainingasrequired
Assistwithemergencyresponseproceduresasrequired
Work togetherwith allstaffina teameffort,stressingcooperation and communication
Assistwithemergentorunforeseendutiesasrequired.
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📌 Front Desk Staff Pincher Creek (Canada)
🏢 Town of Pincher Creek
📍 Canada