Elevate guest experiences as a Guest Service Agent at our hotel.

Your role focuses on managing check-ins, promoting hotel services, and ensuring guest satisfaction every day. In this key role, you will register guests promptly and use upselling techniques to enhance their stay. You will check guests out, handle payments, and respond to requests while showcasing local attractions. The ability to resolve minor complaints and handle reservations effectively is vital for success in this position. Key Responsibilities:
Register guests using upselling techniques for maximum rates
Check out guests and process payments promptly
Respond to guest requests and promote hotel services
Resolve minor complaints and follow up for satisfaction
Book reservations and coordinate with the reservation center Requirements:
Excellent customer service and communication skills
Detail-oriented approach to guest satisfaction
Ability to handle accounting and financial tasks
Personal vehicle for local travel as part of the role
Firm commitment to company policies and procedures Become a valued member of our team dedicated to providing exceptional guest service.

📌 Guest Service Agent At Hotel Brandon
🏢 InnVest Hotels
📍 Brandon