Join ENCORE as an Event Operations Manager, leading floor operations with a focus on customer service and performance management. This role oversees technicians and ensures top-tier equipment service delivery. As an Event Operations Manager, you will supervise daily activities, guiding team members while maintaining high-quality standards.

Your proficiency in audio-visual technology and leadership will be critical in achieving revenue goals and enhancing client satisfaction. Collaborate closely with clients and vendors to foster superior service, while managing inventory and billing procedures effectively. Key Responsibilities:
Manage floor activities and technician workflows daily
Supervise scheduling, timekeeping, and team performance




Ensure billing accuracy and resolve client challenges
Maintain inventory levels and equipment quality assurance
Attend meetings to coordinate event logistics Requirements:
High School Diploma required; Bachelor’s preferred
4+ years in audio-visual/hospitality, 2+ years in supervision
Solid knowledge of audio-visual systems
Proficient in Microsoft Office and general software
Excellent leadership and customer service skills Drive operational excellence and client satisfaction as the Event Operations Manager at ENCORE, where your leadership impacts every event.

📌 Event Operations Manager At Encore Vancouver
🏢 Encore Global
📍 Vancouver