Lead Document Control Operations in Ottawa | Team Supervision, Drive Accuracy, and Keep Critical Records Organised

Agilus by Synergie is recruiting for a Mailroom Supervisor in the legal field in Ottawa, Ontario. Are you a highly organised professional with experience in document control, records management, or office administration? We are seeking a Mailroom Supervisor to oversee daily document control operations, support a team-oriented team, and ensure records are maintained accurately and efficiently. This is an excellent opportunity for a detail-oriented leader who thrives in a structured environment and enjoys improving processes, supporting stakeholders, and maintaining high standards of quality and compliance.

Responsibilities
Manage and maintain records and documentation to ensure accuracy, completeness, and proper handling
Monitor compliance with company policies, procedures, and confidentiality requirements
Train, mentor, and support team members to maintain consistent document control standards
Coordinate with internal departments to ensure effective document processing and workflow management
Track operational metrics and prepare reports on productivity, quality, and performance

Requirements
Possess at least 3 years of experience in document control,



records management, office administration, or a related field
Demonstrate strong organisational skills with exceptional attention to detail and accuracy
Apply effective prioritisation and multitasking skills in a fast-paced environment
Communicate professionally with stakeholders while maintaining confidentiality of sensitive information
Bring previous leadership, training, or supervisory experience as a solid asset

$29.00 - $36.00 hourly

Benefits
Work in a leadership role with the opportunity to guide and support team members
Contribute to critical business operations through accurate records and document management
Collaborate with multiple departments and stakeholders across the organisation
Develop supervisory, reporting, and process improvement skills in a stable office environment
Join a team-focused workplace that values accuracy, organisation, and quality

An ideal candidate has:
A minimum of three years of experience in document control, records management, office administration, or a similar role, and is able to work onsite in Ottawa five days per week

This posting is for an active opening.

📌 Document Control Supervisor Ottawa
🏢 Agilus Consulting Group
📍 Ottawa