Enhance customer satisfaction as an Email Support Representative with Adastra Corp. Respond to inquiries and resolve concerns through skilled email communication to ensure a positive customer experience.

Adastra

Corp., a global IT consulting leader, is seeking an Email Support Representative. In this role, you will utilize your problem-solving and communication skills to assist customers effectively. Your tasks will include answering emails, providing product information, and handling complaints with professionalism and care. Key Responsibilities:
Respond promptly to customer inquiries via email
Provide accurate product and service information
Resolve customer issues and questions efficiently
Handle customer complaints with professionalism
Maintain detailed records of customer interactions Requirements:
Solid written communication skills in English
Basic computer and email proficiency
Detail-oriented with accuracy in responses
Problem-solving skills and patience
Ability to work independently and meet deadlines Utilize your skills in communication and problem resolution to support customers at Adastra Corp. while fostering a positive experience.

📌 Email Support Representative At Adastra Toronto
🏢 Jobs for Humanity
📍 Toronto