Elevate your career as a Customer Support Specialist with Catalis in Edmonton, Alberta. Be the cornerstone of client interaction while utilizing your GIS expertise and technical skills to ensure departmental success. Catalis is seeking a dedicated Customer Support Specialist, focusing on providing exceptional service to municipal governments across Canada.

In this role, you’ll leverage your technical knowledge, particularly in GIS software (QGIS/ESRI), to assist clients with their data needs while managing projects efficiently. Your contributions are vital in enhancing client training and maintaining our high standard of service. Key Responsibilities:
Serve as the first point of contact for clients




Provide support using GIS software for data tasks
Manage assigned projects to meet quality and time goals
Educate clients on products and best practices
Maintain a high level of customer service Requirements:
Experience with GIS data and cartography
Solid communication and teamwork skills
Willingness to learn about rural municipal systems
Self-starter with problem-solving abilities
Customer support proficiency and project prioritization Utilize your GIS skills and customer support experience to excel at Catalis in Edmonton.

📌 Customer Support Specialist At Catalis Edmonton (Canada)
🏢 Catalis Holdco
📍 Canada