Become a Customer Service Specialist with Eastlink, where you'll engage in impactful conversations every day. Whether in office in Dartmouth or remote, your role will be essential in enhancing customer experiences. At Eastlink, you will serve as the first contact for customers, addressing inquiries and offering tailored solutions.

Your efforts will help customers navigate accounts and products while seizing sales opportunities. This position involves multitasking and accurately documenting interactions to meet performance goals and enhance overall service delivery. Key Responsibilities:
Answer customer questions regarding accounts and billing
Recommend solutions based on customer needs
Assist customers with upgrades and service requests
Resolve concerns with professionalism and empathy
Identify opportunities to promote valuable products and services Requirements:
Solid communication and relationship-building skills
Experience in customer service or sales preferred
Organized and detail-oriented approach
Willing to work evenings and weekends
Comfortable balancing sales and service conversations Make a difference in customer service and contribute to Eastlink's mission of excellence.

📌 Customer Service Specialist At Eastlink Summerside
🏢 Colonial Group
📍 Summerside