Elevate your career with Advance Wire Products Ltd. as a Customer Account Manager in Surrey, BC. Be the key liaison for customer accounts and ensure seamless order management. In this pivotal in-office role, you will oversee customer orders and work closely with design and production teams.
Your solid customer relationship management skills and attention to detail will be crucial in translating customer needs into manufacturable solutions. You will also lead and coach customer service coordinators to maintain high standards. Key Responsibilities:
Manage order intake process ensuring accuracy and completeness
Interpret customer floor plans for retail spaces
Oversee development of accurate drawing packages
Collaborate with design teams for layout feasibility
Review and approve order documentation and changes Requirements:
Post-secondary education in Business or related field
Experience in retail and grocery settings
Robust proficiency in Microsoft Office, especially Excel
Familiarity with SolidWorks or AutoCAD
Ability to manage competing priorities effectively Drive customer satisfaction and operational efficiency with your expertise in account management.