Elevate customer experiences as a Customer Service Administrator with Assured Automotive. Engage with clients, manage rental arrangements, and excel in a supportive environment.
Assured
Automotive is seeking a Customer Service Administrator to ensure a stellar customer journey while handling essential administrative tasks. This role demands excellent communication skills and a solid attention to detail. Work closely with the team to meet Key Performance Indicators in a energetic setting that fosters growth and learning. Key Responsibilities:
Ensure consistent execution of the WOW plan
Greet customers warmly in person and via phone
Manage reservations for rental vehicles and towing requests
Update customers and insurance personnel as needed
Monitor and reconcile Repair Orders before closing Requirements:
High school diploma or equivalent
Minimum of 1 year in a customer service role
Strong knowledge of Google platform and Microsoft Office
Effective verbal and written communication skills
Valid driver’s license required Embark on a rewarding customer service journey with Assured Automotive, focusing on engagement, accuracy, and operational excellence.
📌 Customer Service Administrator At Assured Automotive Kitchener
🏢 Assured-Automotive-6
📍 Kitchener
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