Make a meaningful impact in patient care as a Remote Case Navigator at Think Research. This role involves guiding patients through the healthcare system during 10-hour shifts from Thursday to Sunday. In this full time position, you will serve as a vital link between patients and care providers, completing assessments and helping patients navigate their healthcare journeys. Solid communication skills are essential as you will handle inquiries, coordinate referrals, and document all patient interactions meticulously. This role demands shift flexibility and may require overtime based on business needs. Key Responsibilities:
Guide patients through visit readiness and authentication
Handle incoming inquiries on a cloud communications platform




Coordinate specialist referrals and booking of diagnostic tests
Clearly convey navigation options to patients
Maintain thorough documentation of patient interactions Requirements:
College diploma in Medical Office or Business Administration
Excellent communication and relationship-building skills
Ability to prioritize tasks effectively
Comfortable using technology and software
Bilingualism in English and French is an asset Offer your expertise in navigating healthcare pathways to improve patient outcomes at Think Research. #J-18808-Ljbffr

📌 Remote Case Navigator For Healthcare Quebec City
🏢 Think Research
📍 Quebec City