Enhance client relationships with Desjardins as a full time Client Experience Advisory Agent. Ensure member satisfaction by offering tailored financial solutions and promoting digital tools. In this full time in office role, you will focus on providing exceptional member and client experiences at Desjardins.
You’ll be responsible for advising on banking transactions, promoting services, and identifying business opportunities. Your goal is to empower clients through financial knowledge and available technological resources while adhering to compliance and safety standards. Key Responsibilities:
Support clients in using technological tools for transactions
Contribute to business development through customer service
Assist members encountering fraud and ensure proper referrals
Stay current on industry standards and products
Follow compliance and risk management protocols Requirements:
High school diploma in a relevant field
Minimum two years of relevant experience
Knowledge of French is required
Effective communication and customer-focused mindset
Tech-savvy with nimble learning abilities Leverage your customer service skills and technology knowledge to enhance the member experience at Desjardins.
📌 Client Experience Advisory Agent At Desjardins St Bruno De Montarville (St-Bruno-de-Montarville)
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📍 St-Bruno-de-Montarville
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