Elevate your career as a Business Enablement Specialist with BMO Financial Group, based in Toronto. This role focuses on implementing business processes and enhancing technology solutions to improve customer experiences. As a key player in the Retail Insurance domain, you will collaborate with various stakeholders, from technology teams to external vendors, ensuring operational readiness and advisor effectiveness.
Your work will involve translating business needs into actionable plans and supporting project delivery for current products and services. Key Responsibilities:
Support operational readiness for current initiatives
Translate business requirements into workflows
Document processes and operational procedures
Facilitate User Acceptance Testing and defect resolution
Develop training materials for Licensed Insurance Advisors Requirements:
Postsecondary education in Business or related field
Experience in business analysis or project delivery
Knowledge of Salesforce and CRM platforms
Bilingual French preferred but not required
LLQP license preferred but not required Contribute to BMO’s mission and enhance advisor enablement while improving customer interactions and operational effectiveness.
📌 Bmo Business Enablement Specialist Role Toronto
🏢 BMO
📍 Toronto
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