Elevate your customer service career with ICBC as a Claims Contact Representative! This hybrid role engages you in providing essential claim information and assistance right from the start. ICBC seeks a driven individual to thrive in its Claims Contact Centre.

As a Claims Contact Representative, you'll deliver precise information on new and existing claims, ensuring customer care and compliance. Strong communication, multitasking, and analytical skills are essential, along with a team-oriented mindset to succeed in a fast-paced workplace. Key Responsibilities:
Provide clients with claim status and documentation information
Conduct initial claim file documentation with accuracy
Handle inquiries effectively while multitasking
Collaborate within a team to achieve customer satisfaction
Maintain call center standards through communication expertise Requirements:
Proven customer service experience
Call center background preferred
Strong analytical and organizational skills
Ability to thrive in a busy, hybrid work setting
Flexibility for training in-office and transitioning to remote Make a valuable impact at ICBC in this agile customer-facing role!

📌 Claims Contact Representative At Icbc Kamloops (Canada)
🏢 ICBC
📍 Canada