Elevate your customer service skills with Intact as a Bilingual Sales and Customer Service Associate in Ottawa. Provide exceptional support and build relationships with clients through inbound communication. In this role at Intact, you'll leverage robust communication abilities and customer service experience.
The position involves assisting customers with their insurance needs and guiding them on suitable products. With a focus on growth opportunities, you’ll receive mentoring and have access to hybrid work opportunities after training. Key Responsibilities:
Advise clients on home and auto insurance products
Handle inbound calls with exceptional service
Promote and cross-sell insurance products effectively
Process payment method changes promptly
Resolve customer inquiries efficiently and professionally Requirements:
Minimum one year of customer service experience
Bilingual in French and English is essential
Previous sales experience is highly desirable
Robust communication and tech-savvy skills
Ability to multitask under pressure Shape your customer service career with Intact while making a meaningful impact in clients' lives.