Elevate customer engagement at MCI as a Bilingual Spanish Call Center Representative. Deliver exceptional support in both English and Spanish for diverse service programs. MCI is seeking motivated individuals for the Bilingual Spanish Call Center Representative role.

In this full time, in office position, you'll handle inquiries, troubleshoot basic issues, and manage accounts—all while building strong customer relationships. This role offers a pathway for career advancement into supervisory and operations management positions. Key Responsibilities:
Handle inbound and outbound customer interactions professionally
Deliver outstanding support in English and Spanish
Troubleshoot technical issues and assist with accounts




Identify opportunities to recommend additional services
Document customer interactions accurately in systems Requirements:
Fluency in English and Spanish with solid communication skills
High school diploma or equivalent required
Experience in customer service or technical support preferred
Strong problem-solving and analytical skills
Reliable wired high-speed internet connection for remote tasks Support MCI’s mission by fostering harmonious customer experiences that enhance engagement and satisfaction.

📌 Bilingual Customer Support Representative At Mci Sydney
🏢 The Sydney Call Centre
📍 Sydney