Enhance customer satisfaction as a Bilingual Customer Care Representative at Tempur Sealy. This role focuses on providing timely support through various communication channels in a dynamic work setting.

Join Tempur

Sealy as the primary contact for customers, dealers, and sales teams. Bring your passion for customer service and problem-solving skills to deliver first-class experiences. Your expertise in order processing and troubleshooting will be key in satisfying customer inquiries and maintaining effective communication with retail partners. Key Responsibilities:
Manage inbound calls, emails, and instant messages from customers
Provide accurate and timely responses to customer inquiries
Assist dealers and end users with claims, troubleshooting, and orders
Collaborate across departments to resolve customer issues
Other duties as assigned Requirements:
Minimum 3 years in customer service or call center role
Bilingual in French and English
Strong communication and organizational skills
Proficiency in Microsoft Excel and PowerPoint
Ability to thrive in a quick-paced setting Leverage your communication skills and customer-focused attitude to excel at Tempur Sealy and support effective solutions.

📌 Bilingual Customer Care Representative Tempur Sealy Toronto
🏢 Tempur Sealy International
📍 Toronto