TELUS Health is seeking a Bilingual Business Analyst II to enhance pharmacy operations in Calgary, AB or remote. Support clients with Kroll Pharmacy Management System and optimize operational efficiency.This full time role focuses on providing bilingual support to pharmacy clients, investigating complex inquiries while ensuring seamless communication with stakeholders. You'll leverage your analytical skills to troubleshoot software issues and deliver high-quality solutions that align with service level agreements.Key Responsibilities:
Investigate and resolve pharmacy operational inquiries
Troubleshoot software and connectivity issues
Collaborate with stakeholders for issue resolution
Provide bilingual support for Kroll PMS
Document tasks in Salesforce and Google DocsRequirements:
1–3 years in a pharmacy or related field
Bilingual in French and English
Proficiency in Pharmacy Management Systems
Robust problem-solving and communication skills
Ability to handle multiple tasks under pressureDrive impactful solutions for pharmacy operations with your bilingual skills and analytical expertise at TELUS Health.#J-18808-Ljbffr
📌 Bilingual Business Analyst Ii At Telus Calgary
🏢 Intello Technologies
📍 Calgary
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