Job SummaryCoordinate the Maintenance services, and other Ad Hoc Work as requested by our customers. Also assist in sales by creating strong relationships with the customer to meet and/or exceed their expectations in an productive and cost-effective manner.Duties and ResponsibilitiesPrimary Responsibilities:Maintain, accept, reply, and update systems information as requiredLocate and hire contractors to complete specific work requested by customer.Follow-up with Subcontractors on work progress and communicate results to the customer.Assist with regular monthly billing. Follow up with contractors regarding invoicing and contracts, WSIB, etc.Upon completing the job, collect all required documentation (sign off or photos) including invoices from the subcontractor in order to complete the Billing process.Process invoices from contractors and bill the customers according to UCSL's accounting procedures.Ensure health and safety compliance.Work on systems and complete all work ordersReview all inbound requests and work orders and distribute accordingly to the appropriate personnel, follow-up to ensure all requests have been revised, completed, confirmed.Follow-up on work statusWork closely with accounting to ensure billing is done on a timely and accurate basisSupport National Services team, attend weekly meetings,



complete monthly Quality Report.Create quotations required for your manager.Customer Service:Ensure customer is always satisfied with quality of service being performed in their location.Respond immediately to all customer concerns and requests.As a United representative, project a professional image in your day to day interactions with customers, including but not limited to (UCSL dress code, communication etiquette, preparation for meetings, timely responses, follow-ups and sense of urgency.Technology & AssetsResponsible for managing business using United technologies provided (Salesforce/SAP/Outlook). Responsible for asset managementAdditional Responsibilities:Perform all daily functions in alignment with company mission, vision, and values. Work in compliance with Health & Safety policies and legislation, and take every reasonable precaution to protect the health and safety of all employees and business partnersJob Requirements and ExpectationAvailable to address customer, and/or Subcontractors needs and concerns in a timely manner.Ability to deal with high level of stress and solve problems as they arise.Ability to work flexible shifts as may be required.SkillsIntermediate financial knowledgeExcellent customer service skillsStrong verbal and written communication skillsSuperior time management and problem-solving skillsBeing proactive in dealing with daily issues and concernsComputer competencyAbility to work independentlyAbility to exude positive attitude and promote a healthy work environmentEducation/ExperiencePost-secondary education in Business Administration or related fieldMinimum of 5 years' administrative experience

📌 Administrative Coordinator (Brampton)
🏢 Colonial Group
📍 Brampton