Discover your potential as an Application Architect specializing in Genesys at Maarut Inc, located in Toronto. This Mid-Senior level role focuses on delivering cutting-edge cloud solutions.You will bring over seven years of experience in system architecture, Genesys Cloud CX, and telephony integrations. Collaborate with teams to ensure smooth implementation and operation phases while adhering to security standards and best practices.Key Responsibilities:
Provide strategic guidance for operational requirements
Collaborate in configuring Genesys platform and integrations
Act as primary system admin and manage licensing
Proactively resolve technical challenges and tune configurations
Coach support staff and document processesRequirements:
7+ years in Genesys call flows and ACD routing
7+ years deploying VOIP systems and telephony concepts
7+ years in SSO and Azure AD provisioning
7+ years utilizing REST APIs in projects
Skills in coaching and knowledge
📌 Application Architect Genesys Specialist Toronto
🏢 Maarut
📍 Toronto
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.