Guide families through their benefit options in a client-focused role. Showcase strong communication and organizational abilities while working remotely.

As the main point of contact, you will assist families in understanding their options and ensure all documentation is up to date. This role emphasizes relationship building through effective follow-up and teamwork. Skills in problem-solving and adaptability are essential, particularly in a energetic remote workplace where positive client experience is paramount.

Key Responsibilities:
Clearly present benefits via virtual consultations
Maintain accurate and compliant client documentation
Build lasting client rapport through follow-up
Collaborate with team to enhance processes
Adapt effectively to a fast-paced remote work style

Requirements:
Must hold legal work authorization in Canada
High school diploma or equivalent background
Preferred experience in customer service (1+ years)
Robust communication skills, written and spoken
Detail-oriented and highly organized

Support families with professionalism while efficiently managing benefit programs in this rewarding remote role.
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📌 Benefits Administrator & Client Service Representative Montreal (Canada)
🏢 American Income Life: AO
📍 Canada