Become a critical support member at Manulife as a Mortgage Loyalty Coordinator. This hybrid position emphasizes administrative and operational excellence within mortgage renewals and client servicing. As a Mortgage Loyalty Coordinator, you will ensure timely and seamless renewals while managing essential client interactions. Your role involves coordinating follow-ups, maintaining accurate records, and working collaboratively with specialists to address client needs and routine issues effectively. Your contribution will be vital in delivering high-quality client experiences. Key Responsibilities:
Process administrative requests for renewals and servicing
Review documentation for completeness and accuracy
Update records in various internal systems and work queues




Monitor workflows and prioritize urgent requests
Coordinate with specialists to resolve routine client issues

Requirements:
College diploma or equivalent experience
Relevant experience in financial services or administration
Bilingual in English and French is mandatory
Robust organization and communication skills
Ability to learn recent systems quickly

Utilize your administrative skills and bilingual abilities to enhance client experiences at Manulife in a supporting capacity. #J-18808-Ljbffr

📌 Mortgage Loyalty Coordinator Hybrid Role Montreal
🏢 Manulife/John Hancock
📍 Montreal