Become a part of Miele's service team as a Remote Service Technician, dedicated to delivering top-tier consumer interactions. Leverage your technical skills to resolve appliance challenges and facilitate communication. Miele is seeking a Remote Service Technician to ensure the highest level of service. This role involves not only addressing consumer appliance issues but also providing critical feedback to the RSM and coordinating technical training. A robust technical background in computer systems is essential for navigating Miele’s platforms efficiently. Key Responsibilities:
Provide top-notch customer interactions remotely
Coordinate technical communication and training with the RSM
Maintain relationships with third-party service providers




Support daily operations and consumer service challenges
Oversee van organization, inventory, and scheduling

Requirements:
Minimum 2 years of service experience or appliance repair
Robust customer service and administrative skills
Effective communication and escalation resolution abilities
Proficient troubleshooting and teamwork skills
Ability to make brand-aligned decisions

Bring your customer service expertise and technical acumen to enhance Miele's remote support operations. #J-18808-Ljbffr

📌 Remote Service Technician At Miele Montreal
🏢 The Miele Group
📍 Montreal