Support Ford Credit Canada as a bilingual Customer Service Representative focused on account maintenance from your home. Utilize your problem-solving skills to assist customers in overcoming financial challenges. In this full-time remote role, you will work closely with a large team and a diverse network of Ford/Lincoln dealers. This position demands solid communication and analytical skills as you resolve account issues and negotiate payment arrangements. Ideal candidates possess experience in credit, financial analysis, sales, collections, and relationship management. Key Responsibilities:
Manage early-stage delinquency portfolio effectively
Evaluate credit applications and negotiate terms with dealers
Communicate directly with customers to understand issues




Provide professional expertise and support to customers
Maintain flexibility within operational hours, including weekends

Requirements:
Bilingual in English and French or Spanish
Experience in credit and financial analysis preferred
Ability to work various flexible schedule
Reside in or near Edmonton, AB
Robust communication and negotiation skills

Deliver exceptional customer service and financial solutions while enhancing Ford Credit's reputation as a trusted lender. #J-18808-Ljbffr

📌 Remote Bilingual Customer Service Specialist Montreal
🏢 Ford Global Career Site
📍 Montreal