Join Xplore Inc. as a Bilingual Customer Service Representative, working from home and delivering exceptional support. Be part of a agile team enhancing rural broadband experiences across Canada. Xplore Inc. is seeking self-disciplined individuals with strong customer service skills. In this remote role, you will connect directly with customers, assisting them in overcoming challenges while leveraging a comprehensive training program. You'll thrive in a busy environment, multi-tasking effectively and meeting stringent service levels. Key Responsibilities:
Deliver excellent customer service with courteous interactions
Identify customer needs through active listening
Provide account, billing, and technical support
Process service orders efficiently
Maintain accuracy in customer databases

Requirements:
Bilingualism in French and English is mandatory
Experience in a contact center preferred
Previous work from home experience advantageous
Solid customer-centric focus
Excellent time management and organizational skills

Elevate your career in customer support and develop your skills with Xplore’s robust training process. #J-18808-Ljbffr

📌 Bilingual Customer Service At Xplore Montreal (Canada)
🏢 Xplore
📍 Canada