Lead the adoption of MYLE and AI innovations at MEDFAR Clinical Solutions. This hybrid role ensures customer satisfaction and operational efficiency by driving adoption strategies throughout clinics. As the Customer Success Manager, you'll oversee the seamless integration of MYLE, focusing on maximizing both user engagement and retention. Utilize your 7 to 10 years of experience in software adoption management to develop effective governance and training programs for clinics. Your insights will directly influence MEDFAR's growth in the healthcare technology sector. Key Responsibilities:
Define global adoption strategies for MYLE and AI solutions
Track and report key success metrics to leadership
Develop onboarding pathways and playbooks for clinics




Analyze platform usage to identify disengagement signals
Act as the escalation point for complex customer issues

Requirements:
7 to 10 years in customer success or technology deployment
Bachelor’s degree in relevant fields or equivalent experience
Experience with EMR platforms and AI solutions
Robust data-driven decision-making skills
Bilingual in French and English

Shape the future of healthcare technology with MEDFAR as you lead the adoption of creative solutions. #J-18808-Ljbffr

📌 Customer Success Manager For Myle At Medfar Montreal
🏢 Medfar
📍 Montreal